A Financial Giant's Journey to Personalization at Scale

How We Propelled a Global Finance Leader's Customer Experience to New Heights at Adobe CEC

Accelerating Digital Relevancy

Lima Success Stories: Tyson Foods

Lima Success Stories: Tyson Foods

How Tyson Foods leveraged our Digital Transformation Model at a time when their customer's needed them most

LCG Success Stories: Carrefour

Real-time personalization for over 20 million retail customers
to scale loyalty​ 

LCG Success Stories: Cogna

How Brazil’s largest education group turned data into knowledge​​

The Role of data in transforming customer experiences

Interview with Kirk Martene

How To Lead a Financial Transformation Initiative

Switch your mindset to see financial transformation as if finance were a profit center. 

Lima Consulting Group and Tyson Foods

Embracing the Power of Omnichannel Experience at The eCommerce, Marketing, & Digital Transformation Conference For Food & Beverage in La Jolla, CA 

Our Partners

World-Class Quality
Without the Big-4 Price

Lima Consulting Group

Scale

Accelerate growth by standardizing then scaling digital experiences

Lima Consulting Group

Leverage Data

Use customer insights to gain competitive advantage

Lima Consulting Group

Innovate

Differentiate through digital innovations and business models

Lima Consulting Group

Standardize

Document then digitize winning customer experiences

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Visionary Engineering balanced with reality

LCG consultants combine vision with execution through digital best practices to guide your organization towards a prosperous digital future.

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Creating the Digital Future

Lima Consulting Group

Strategy

Build the right roadmaps for the strategy, people, processes, and platforms over a 3-5-year horizon

Lima Consulting Group

Business Model Innovation

Define the Digital Strategy and Business Models

Lima Consulting Group

Operating Models

Adopting a Data-Driven Operating Model

Lima Consulting Group

Build the Business Case

Secure funding to move beyond department level projects to enterprise-wide Digital Transformation

Lima Consulting Group

Platforming

Operationalize Digital Innovations, MarTech and AdTech

Lima Consulting Group

Implement & Integrate Technology

Rapidly deploy Digital Marketing Clouds and integrate your MarTech stack

Tech Stack Road-mapping

Accelerate growth by scaling and standardizing digital experiences

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Digital Transformation

Optimize your digital projects into a holistic program.

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Digital Analytics

Organizations that unlock their data outperform those that don’t.

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From the Blog

Jan 30, 2025

The Top 3 Trends Customer Experience Leaders Need to Prepare for in Their 2025 Plan 

By Paul Lima If you’re responsible for customer experience at a firm, large or small, it’s stressful to put together the annual plan.  Uncertainty, new regulatory frameworks, changing customer demographics, exponential acceleration of innovation, growing data volumes, fragmented infrastructure and changing customer expectations all have to be factored in your planning.    And if that weren’t […]
Read More
Feb 1, 2024

CX Accelerator

Customer Experience (CX) Accelerator: Proven Framework to Transform Your Digital Future What an amazing start for 2024! Joe DiPietro, who manages our Sales Team here at LCG and I had a chance to bring one of our customers, a global Financial Services juggernaut, to the Adobe Customer Experience Center to San Jose, California. And we’re […]
Read More
Jul 11, 2023

The Visionary’s Gen AI starter kit

I’m your host, Paul Lima, managing partner at the Lima Consulting Group. From Wall Street to the Pentagon and Fortune five hundreds alike, I’ve been a part of some of the largest digital transformations ever done. We promised three things here. A strategic perspective, content geared for decision makers, and actionable insights to the real […]
Read More
Jan 30, 2025

The Top 3 Trends Customer Experience Leaders Need to Prepare for in Their 2025 Plan 

By Paul Lima If you’re responsible for customer experience at a firm, large or small, it’s stressful to put together the annual plan.  Uncertainty, new regulatory frameworks, changing customer demographics, exponential acceleration of innovation, growing data volumes, fragmented infrastructure and changing customer expectations all have to be factored in your planning.    And if that weren’t […]
Read More
Feb 1, 2024

CX Accelerator

Customer Experience (CX) Accelerator: Proven Framework to Transform Your Digital Future What an amazing start for 2024! Joe DiPietro, who manages our Sales Team here at LCG and I had a chance to bring one of our customers, a global Financial Services juggernaut, to the Adobe Customer Experience Center to San Jose, California. And we’re […]
Read More
Jul 11, 2023

The Visionary’s Gen AI starter kit

I’m your host, Paul Lima, managing partner at the Lima Consulting Group. From Wall Street to the Pentagon and Fortune five hundreds alike, I’ve been a part of some of the largest digital transformations ever done. We promised three things here. A strategic perspective, content geared for decision makers, and actionable insights to the real […]
Read More

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